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   Daystar > Daystar Product - Discussions > General Product Support > Mach Speed Control woes...

Mach Speed Control woes...
 Moderated by: Gary  

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OdorCide
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Posts: 14
Mana: 
 Posted: Thu Mar 2nd, 2006 02:28 am

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Hello, I'm having problems using your Mach speed control program, ver 3.4.2. I'm able to install it but after the first reboot it never runs, when ever I try to open the program I get this error, (see image)




I've tried reset with a reboot and it is the same.
I'm running a G3 B&W with a Powerlogix G3 1GHz card, OS X 10.4.3 on a fresh install with repaired permissions. Anything I can do to get this program to work? Thanks in advance.

daystar
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Posts: 90
Mana: 
 Posted: Sat Mar 4th, 2006 03:27 am

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OdorCide wrote:
Hello, I'm having problems using your Mach speed control program, ...Anything I can do to get this program to work? Thanks in advance.

Hmm, something is interferring with MAChSpeed Control loading its kernal extension.

Old versions of Stuffit will do this (just upgrade). You can review the folder: System/Library/Extension for the non standard kext files. One of these is the culprit.

You can also open the Terminal utility and type ioreg. This will present a "tree" type of structure. Look in the area toward the bottom under "IOResouces". The non-Apple/standard culprit may be the issue. They will normally have a .kext file in the extensions folder as well.

I have copied my "IOResources" below as an example (this one works fine).

+-o IOResources <class IOResources, registered, matched, active, busy 0, r$
+-o IOHIDSystem <class IOHIDSystem, registered, matched, active, busy 0,$
| +-o IOHIDUserClient <class IOHIDUserClient, !registered, !matched, act$
| +-o IOHIDParamUserClient <class IOHIDParamUserClient, !registered, !ma$
+-o com_apple_BootCache <class com_apple_BootCache, !registered, !matche$
+-o IOBSDConsole <class IOBSDConsole, !registered, !matched, active, bus$
+-o IONetworkStack <class IONetworkStack, registered, matched, active, b$
| +-o IONetworkStackUserClient <class IONetworkStackUserClient, !registe$
+-o com_echofx_MAChSpeed_Driver <class com_echofx_MAChSpeed_Driver, regi$
| +-o com_echofx_MAChSpeed_UserClient <class com_echofx_MAChSpeed_UserCl$
+-o CHUDUtils <class CHUDUtils, registered, matched, active, busy 0, ret$
| +-o CHUDRegUtilsUserClient <class CHUDRegUtilsUserClient, !registered,$
+-o CHUDProf <class CHUDProf, registered, matched, active, busy 0, retai$
+-o IODisplayWrangler <class IODisplayWrangler, registered, matched, act$
| +-o IOAccelerationUserClient <class IOAccelerationUserClient, !registe$
+-o com_apple_driver_AudioIPCDevice <class com_apple_driver_AudioIPCDevi$
| +-o com_apple_driver_AudioIPCEngine <class com_apple_driver_AudioIPCEn$
| +-o IOAudioEngineUserClient <class IOAudioEngineUserClient, !registe$
| +-o IOAudioEngineUserClient <class IOAudioEngineUserClient, !registe$
| +-o IOAudioEngineUserClient <class IOAudioEngineUserClient, !registe$
+-o IOBluetoothSerialManager <class IOBluetoothSerialManager, registered$
| +-o IOBluetoothSerialClient <class IOBluetoothSerialClient, !registere$
| | +-o IOBluetoothSerialClientSerialStreamSync <class IOBluetoothSerial$
| | +-o IOSerialBSDClient <class IOSerialBSDClient, registered, matche$
| +-o IOBluetoothSerialClient <class IOBluetoothSerialClient, !registere$
| +-o IOBluetoothSerialClientModemStreamSync <class IOBluetoothSerialC$
| +-o IOSerialBSDClient <class IOSerialBSDClient, registered, matche$
+-o AppleSCSISubsystemGlobals <class AppleSCSISubsystemGlobals, register$
GaryPBk:~ garydailey$

OdorCide
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Posts: 14
Mana: 
 Posted: Sat Mar 4th, 2006 03:34 am

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Here is my ioreg, btw I'm using Stuffit 10.0 and checking for a upgraded version right now.

+-o IOResources  <class IOResources, registered, matched, active, busy 0, r$
      +-o com_apple_BootCache  <class com_apple_BootCache, !registered, !matche$
      +-o IOHIDSystem  <class IOHIDSystem, registered, matched, active, busy 0,$
      | +-o IOHIDUserClient  <class IOHIDUserClient, !registered, !matched, act$
      | +-o IOHIDParamUserClient  <class IOHIDParamUserClient, !registered, !ma$
      +-o IOBSDConsole  <class IOBSDConsole, !registered, !matched, active, bus$
      +-o IONetworkStack  <class IONetworkStack, registered, matched, active, b$
      | +-o IONetworkStackUserClient  <class IONetworkStackUserClient, !registe$
      +-o at_obdev_KUC  <class at_obdev_KUC, registered, matched, active, busy $
      +-o IODisplayWrangler  <class IODisplayWrangler, registered, matched, act$
      | +-o IOAccelerationUserClient  <class IOAccelerationUserClient, !registe$
      +-o IOBluetoothSerialManager  <class IOBluetoothSerialManager, registered$
      | +-o IOBluetoothSerialClient  <class IOBluetoothSerialClient, !registere$
      | | +-o IOBluetoothSerialClientSerialStreamSync  <class IOBluetoothSerial$
      | |   +-o IOSerialBSDClient  <class IOSerialBSDClient, registered, matche$
      | +-o IOBluetoothSerialClient  <class IOBluetoothSerialClient, !registere$
      |   +-o IOBluetoothSerialClientModemStreamSync  <class IOBluetoothSerialC$
      |     +-o IOSerialBSDClient  <class IOSerialBSDClient, registered, matche$
      +-o AppleSCSISubsystemGlobals  <class AppleSCSISubsystemGlobals, register$

OdorCide
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Posts: 14
Mana: 
 Posted: Sat Mar 4th, 2006 03:53 am

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I've tried two different programs to unzip the program in addition to Stuffit, Untar and Bomb archive helper. After unzipping and installing I'm getting the same error.

daystar
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Posts: 90
Mana: 
 Posted: Sat Mar 4th, 2006 04:40 am

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+-o at_obdev_KUC <class at_obdev_KUC, registered, matched, active, busy $


That's the culprit. See if you can remove the kext file.

OdorCide
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Posts: 14
Mana: 
 Posted: Sat Mar 4th, 2006 04:43 am

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Sorry first time messing with kext files, how would I go about figuring out which one it is?

OdorCide
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Posts: 14
Mana: 
 Posted: Sat Mar 4th, 2006 05:11 am

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Ok, I uninstalled Little Snitch and the kext file seems to have been removed, here is what my ioreg looks like now.

+-o IOResources  <class IOResources, registered, matched, active, busy 0, r$
      +-o com_apple_BootCache  <class com_apple_BootCache, !registered, !matche$
      +-o IOHIDSystem  <class IOHIDSystem, registered, matched, active, busy 0,$
      | +-o IOHIDUserClient  <class IOHIDUserClient, !registered, !matched, act$
      | +-o IOHIDParamUserClient  <class IOHIDParamUserClient, !registered, !ma$
      +-o IOBSDConsole  <class IOBSDConsole, !registered, !matched, active, bus$
      +-o IONetworkStack  <class IONetworkStack, registered, matched, active, b$
      | +-o IONetworkStackUserClient  <class IONetworkStackUserClient, !registe$
      +-o IODisplayWrangler  <class IODisplayWrangler, registered, matched, act$
      +-o IOBluetoothSerialManager  <class IOBluetoothSerialManager, registered$
      | +-o IOBluetoothSerialClient  <class IOBluetoothSerialClient, !registere$
      | | +-o IOBluetoothSerialClientSerialStreamSync  <class IOBluetoothSerial$
      | |   +-o IOSerialBSDClient  <class IOSerialBSDClient, registered, matche$
      | +-o IOBluetoothSerialClient  <class IOBluetoothSerialClient, !registere$
      |   +-o IOBluetoothSerialClientModemStreamSync  <class IOBluetoothSerialC$
      |     +-o IOSerialBSDClient  <class IOSerialBSDClient, registered, matche$
      +-o AppleSCSISubsystemGlobals  <class AppleSCSISubsystemGlobals, register$

I tried to reinstall MCS but still getting the same error, :( forgot to say thank you for all your help so far though!

daystar
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Posts: 90
Mana: 
 Posted: Sat Mar 4th, 2006 12:32 pm

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OdorCide wrote:
Ok, I uninstalled Little Snitch and the kext file seems to have been removed,
I tried to reinstall MCS but still getting the same error.


Well... hmm. Now that's a puzzle.Then it wasn't little snitch blocking it. Just to make sure though, discard the files in System/Library called "Extenstions.kextcache" and "xtensions.mkext", and the folder in System/Library/Caches called "com.apple.kernalcaches" . Then rebuild... it wil take a little longer as the system rebuilds these files.

If MSC still won't open, try creating a new user and reboot as that. Does the problem still occur (this will tell us if the problem is in the user folder or main folder).

OdorCide
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Posts: 14
Mana: 
 Posted: Sat Mar 4th, 2006 05:30 pm

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Ok I have removed the files you said to, rebooted reinstalled and nothing. Same with creating a new user account, still getting the same error.

daystar
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Posts: 90
Mana: 
 Posted: Sat Mar 4th, 2006 06:50 pm

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OdorCide wrote:
Ok I have removed the files you said to, rebooted reinstalled and nothing. Same with creating a new user account, still getting the same error.


What OS version are you running?

OdorCide
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Posts: 14
Mana: 
 Posted: Sun Mar 5th, 2006 03:57 am

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10.4.3

daystar
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Posts: 90
Mana: 
 Posted: Sun Mar 5th, 2006 09:59 pm

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Well,

I have some other solutions. There is obviously an issue here. But let's take it offline, and work through it (if you are willing). Then we can post the final fix here.

You can email me direct at support@daystar-tech.com

Best,
Gary

OdorCide
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Posts: 14
Mana: 
 Posted: Sun Mar 5th, 2006 10:01 pm

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Sounds good, email sent

OdorCide
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Posts: 14
Mana: 
 Posted: Tue May 23rd, 2006 03:25 am

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Haven't heard anything back from you in a couple of months, what gives? I've been sending emails but no response.

OdorCide
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Posts: 14
Mana: 
 Posted: Thu Jun 22nd, 2006 12:43 am

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How long do I have to wait for support? I'm still not able to use the program as advertised. Anyway I can get a refund?

Gary
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Posts: 233
Mana: 
 Posted: Thu Jun 22nd, 2006 11:53 am

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OdorCide wrote:
I'm still not able to use the program as advertised.
Well, sorry, we have been trying to duplicate without any success. Some third party is blocking the MAChSpeed Control Extension from Loading.

The easiest way to find the third party extensions is to do the following:

Open terminal and type the following:

kextstat | grep -v apple

This will show a list of all non-apple extensions runnng.

Last edited on Thu Jun 22nd, 2006 11:53 am by Gary



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Gary Dailey
Daystar Technology
http://Daystar-Tech.com, http://Daystar-Store.com
email: gary@daystartechnology.com, chat: garydailey@mac.com
OdorCide
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Posts: 14
Mana: 
 Posted: Sat Jun 24th, 2006 04:24 am

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This is the output, is that right?

justin-****-powermacg3series:~ OdorCide$ kextstat | grep -v apple
Index Refs Address    Size       Wired      Name (Version) <Linked Against>
justin-****-powermacg3series:~ OdorCide$

Gary
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Posts: 233
Mana: 
 Posted: Sat Jun 24th, 2006 04:53 pm

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OdorCide wrote:
This is the output, is that right?

justin-****-powermacg3series:~ OdorCide$ kextstat | grep -v apple
Index Refs Address    Size       Wired      Name (Version) <Linked Against>
justin-****-powermacg3series:~ OdorCide$


Well, that shows that you are not running any third party kexts....

I'm stumped. Something is haywire in your system. This is a first after 10,000 copies distributed.

I suggest either doing a clean install (Archive and Install), or giving up.



____________________
Gary Dailey
Daystar Technology
http://Daystar-Tech.com, http://Daystar-Store.com
email: gary@daystartechnology.com, chat: garydailey@mac.com
OdorCide
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Posts: 14
Mana: 
 Posted: Sat Jun 24th, 2006 10:28 pm

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Alright I'll give it another chance. Went out and bought 10.4.6 I'll give that a shot.

OdorCide
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Posts: 14
Mana: 
 Posted: Sun Jul 2nd, 2006 07:17 pm

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I lost my serial number, where can I get it?


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