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Jim Baab
Member
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Posted: Mon Nov 27th, 2006 01:20 pm |
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My Apple Pismo powerbook has had occasional boot issues since my
550 G4 processor upgrade, (May 2006,) both kernel panics and frozen boots.
Earlier today, it was working fine, but now I am getting no boot and four
beeps at startup. The sleep light also blinks, after the beeps.
I looked online and saw that the issue could be RAM the boot ROM. I
tried pulling the RAM and that seemed to work, but only for one boot.
Now it is rarely booting versus occasionally not booting.
Do you think that this problem could be relative to the upgrade? What would be the procedure for sending it back to you for diagnostincs and repairs?
Thanks.
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Gary
Administrator
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Posted: Mon Nov 27th, 2006 11:04 pm |
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Jim Baab wrote:
but now I am getting no boot and four
beeps at startup. The sleep light also blinks, after the beeps... What would be the procedure for sending it back to you for diagnostincs and repairs?
The 4 beeps indicate a bad ROM. This normally can happen only when the ROM is unlocked (holding the power key until you hear a tone). It can also happen with power surges.
You can use the link below to return for service. It is under Daystar's extended warranty, which is 50% off labor and 10% off parts. I suggest just sending in for the free diagnostic (normal charge for ROM replacement is $30 for the part and $95 for the labor, before the discount).
http://daystar-store.com/index.asp?PageAction=VIEWPROD&ProdID=172
Also, you shouldn't have ANY crashes... at least related to the upgrade. We'll check out the general stability fo the system as well.
____________________
Gary Dailey
Daystar Technology
http://Daystar-Tech.com, http://Daystar-Store.com
email: gary@daystartechnology.com, chat: garydailey@mac.com
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Jim Baab
Member
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Posted: Thu Dec 14th, 2006 01:17 am |
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| Thanks, Gary. I will send it in, soon. Happy Holidays! - Jim
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Jim Baab
Member
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Posted: Sun Jan 14th, 2007 12:11 pm |
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Thank you for bringing my Pismo back to life. I look forward to using it daily. And, thank you for your excellent customer service. I look forward to remaining a satisfied and valued customer, for years to come. Happy New Year!
Jim
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Gary
Administrator
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Posted: Mon Jan 15th, 2007 02:52 pm |
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Thanks for the comments Jim!
Feel free to post a review on our store site, when you have time.
http://daystar-store.com/index.asp?PageAction=ADDPRODREVIEW&ProdID=86
____________________
Gary Dailey
Daystar Technology
http://Daystar-Tech.com, http://Daystar-Store.com
email: gary@daystartechnology.com, chat: garydailey@mac.com
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