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   Daystar > Technical Support > Fixing - Support > Authentication Error, then Nothing

Authentication Error, then Nothing
 Moderated by: Gary  

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daystar
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Posts: 90
Mana: 
 Posted: Tue Oct 11th, 2005 12:06 pm

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In most cases the error points to an "Authentication Error". In other cases the small window says "Cookie is Null..."

daystar
Administrator


Posts: 90
Mana: 
 Posted: Tue Oct 11th, 2005 12:09 pm

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daystar wrote:
In most cases the error points to an "Authentication Error". In other cases the small window says "Cookie is Null..."This is a session problem. It shows up rarely and is being improved everyday.

One workaround is to simply click again. MIPC will normally fire up correctly then. If not, try clicking into File Manager, then back to User Home, then click to open the app.

daystar
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Posts: 90
Mana: 
 Posted: Wed Oct 12th, 2005 08:19 pm

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Well, as of 10/11, it looks like a second reason for the Authentication errors are due to Users changing passwords.

If you changed your password. Contact me via email mailto:gary@daystartechnology.com we'll have to reset the password to the default that was used at activation.

This is being worked on. Users should be able to change passwords in a few days.


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